Shipping Policies and Procedures
📦 Shipping Policy & Procedures
Thank you for choosing our herbal products! Below you’ll find important details about how we handle shipping and processing to ensure your order reaches you safely and in a timely manner.
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Processing Time
- All orders are processed within 2–4 business days (excluding weekends and holidays).
- Custom or handcrafted items may require additional time. Any delays will be communicated via email.
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Shipping Methods & Rates
We offer standard shipping through USPS, UPS, or other reliable carriers. Rates are calculated at checkout based on your location and package weight.
Shipping options include:
- Standard Shipping (3–7 business days)
- Priority Shipping (2–3 business days)
- Free Shipping on orders over $75 (U.S. only)
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Domestic & International Shipping
- We currently ship within the United States.
- International shipping may be available upon request. Please contact us directly for inquiries, rates, and restrictions.
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Order Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow your delivery in real-time.
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Incorrect Address Disclaimer
Please double-check your shipping address at checkout. We are not responsible for packages delivered to the wrong address due to incorrect or incomplete information provided by the customer.
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Lost, Stolen, or Damaged Packages
- We are not liable for lost or stolen packages once tracking confirms delivery.
- If your package arrives damaged, please contact us within 48 hours with photos of the packaging and products so we can assist you with a replacement or claim.
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Eco-Friendly Packaging
We care about our planet. Orders are packed using eco-conscious, recyclable, and biodegradable materials whenever possible.
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Questions or Special Requests?
We’re here to help! For questions, custom shipping requests, or expedited orders, please contact our support team at [your email here].
Thank you for supporting our small herbal business — your wellness is our priority!
Let me know if you want this customized with your business name, email, or specific carrier.